
AI agents
AI agents take on complex tasks and can access data and interfaces using so-called tools. This enables them to process unstructured data and draw complex conclusions with the help of training.
This extends the previous possibilities of pure rule-based automation, so that we can significantly increase the efficiency of your company and support or replace the tasks of your employees.
The AI agents run in a separate instance for your company.
Difference to other AI solutions in the cloud
Suitable for
Workflows that require differentiated assessments, exceptions or context-dependent decisions, for example the approval of refunds in customer service workflows.
Systems that have become unwieldy due to extensive and complicated sets of rules, making updates costly or error-prone, for example, conducting vendor security audits.
Scenarios that involve interpreting natural language, extracting meaning from documents or conversational interaction with users, for example processing a home insurance claim.
Components
Model.
The AI model that enables the agent to reason and make decisions.
Tools.
External tools, functions or APIs that the agent can use to perform actions.
Instructions.
Explicit guidelines that define the behavior and output of the agent.
Guardrails.
Mechanisms that ensure that the agent acts within defined limits.
AI agents take on a variety of tasks in our company.
Andreas Buchenscheit, CEO CORTEX media GmbH